Incident Management

It is important to be able to handle events in order to avert critical circumstances that might lead to major difficulties on the project or even in the company.

When an unexpected event or service outage occurs, DevOps and IT Operations teams frequently employ a technique called incident management to get things back up and running as soon as possible.

To put it another way, incident management entails minimizing disruptions to company operations without compromising quality by quickly resuming regular service operations.